20+ Years of Customer Success

VOX CS brings you the peace of mind to focus on your business while we take care of your customer support and maximize your ROI. We act as partners and deliver the best value for businesses of all sizes.
Optimized contact center

About VOX CS​

VOX CS is a NextGen virtual call and contact center business located in the US with onshore, nearshore, and offshore operations. With over 20+ years of customer service management experience, we provide top-notch, round-the-clock inbound/outbound multilingual customer support & service, pre-sales services, abandoned transactions recovery, and merchant solutions. Our focus is to offer affordable omnichannel customer service options, including voice, SMS, email, live chat, in-app, and social media assistance, with the goal of maximizing a company’s revenue.

We offer a vast selection of flexible, cost-effective, and trustworthy solutions to businesses, including sales, appointment scheduling, order confirmation, lead verification, back-office support, IVR systems, customized reporting and analytics, and other bespoke solutions.

We have a reputation for providing exceptional customer service, and our quality has been acknowledged by industry experts. Our client base includes companies from diverse sectors, such as e-commerce, healthcare, technology, and real estate, and we have established strong and long-lasting relationships with these organizations worldwide.

Outsource to VOX CS, sit back, and grow.

The VOX CS process: hassle-free onboarding


We’ll discuss your needs and create a customized KPI-based strategy to meet your goals.

3-day onboarding

Our team will work on scripts, documentation, compliance and integrations.


Top-rated US-based managers will train supervisors and agents on your process and standards.


The process is tested and launched. You can follow our progress 24/7 – 365. 

Scalable, affordable, with no setup fees

Let us build you the last customer service team you’ll ever need